Privacy Policy
Effective date: 16/10/2025
Blue Ribbon Community Care Ltd (“we”, “our”, “us”) respects your privacy and is committed to protecting any personal information you share with us when you visit our website www.blueribboncare.org.uk.
This policy explains how we collect, use, and protect information about visitors to our site. It applies only to this website and not to any other services we provide.
1. Who we are
Blue Ribbon Community Care Ltd
Registered address: Tarvin Road, Chester, CH3 7DD
Email: info@blueribboncare.org.uk
Telephone: 03331237999
We are a domiciliary care provider registered in England.
If you have any questions about how we handle your information, please contact our Data Protection Lead at the email above.
2. Information we collect
We collect personal information in two main ways:
A. When you contact us through the website
You may provide:
Your name, email address, and phone number
Details of your enquiry or message
B. When you submit a recruitment form
You may provide:
Personal details (name, address, contact information, date of birth)
Employment history, references, and qualifications
Information about your right to work in the UK
Answers to pre-employment questions (e.g. driving licence, availability)
Optional information you choose to include in free-text boxes
We do not request or process health or criminal record information through the website.
If such checks are required later in the recruitment process, we will provide a separate privacy notice at that stage.
3. How we use your information
We use your information to:
Respond to enquiries about our care services
Process job applications and contact you about potential employment
Keep brief administrative records of enquiries and recruitment activity
Improve the performance and security of our website
We do not sell or rent personal information to anyone.
4. Our lawful basis for processing
We process personal information under the following lawful bases:
| Purpose | Legal basis (Article 6 UK GDPR) |
|---|---|
| Responding to general enquiries | Legitimate interests – to respond to messages and enquiries |
| Recruitment and job applications | Steps necessary before entering into an employment contract |
| Marketing communications (if requested) | Consent |
| Website security and analytics | Legitimate interests – maintaining website performance and security |
5. How we store and protect your information
All data submitted through the website is stored securely within the United Kingdom.
Access is restricted to authorised staff only.
We use appropriate security measures to protect your information from unauthorised access, loss, or misuse.
Retention:
Enquiry data – deleted within 12 months of the last contact.
Recruitment data – kept for up to 6 months after the recruitment process ends, unless you join our team or ask us to keep your information for future roles.
6. Sharing your information
We may share information only where necessary to manage recruitment or enquiries, such as:
With internal managers responsible for recruitment or service development
With regulatory bodies if legally required (for example, the Care Quality Commission)
We do not transfer your data outside the United Kingdom.
7. Your rights
You have the right to:
Ask for a copy of the information we hold about you
Ask us to correct or delete your information
Withdraw your consent (where we rely on consent)
Object to how we use your data
Lodge a complaint with the Information Commissioner’s Office (ICO) if you believe we have mishandled your data
You can contact the ICO at www.ico.org.uk.
To exercise any of these rights, please email info@blueribboncare.org.uk.
8. Cookies
Our website may use cookies or similar tools to help it function properly and to understand how visitors use it.
You can control or delete cookies at any time using your browser settings.
For further information, see our Cookie Policy (if available).
9. Links to other websites
This website may include links to other sites. We are not responsible for their content or privacy practices, and we recommend reading their privacy policies before sharing any information.
10. Changes to this policy
We may update this Privacy Policy occasionally. The latest version will always appear on this page, showing the date above.
Blue Ribbon Community Care Ltd
Committed to handling your information fairly, lawfully, and transparently.
