Families who choose live-in care from Blue Ribbon do so with the peace of mind that comes from knowing their Care Worker is always on hand; whatever the time of day.

A major benefit of our service is the constant care and companionship you receive at home from a Care Worker who is dedicated to your needs.

All of our Care Workers are overseen by a network of Registered Managers and Supervisors, which means you are never far away from the support you need. Your Care Worker’s role can be as varied as you wish, embracing support with personal care and continence care, support with medication or helping with restricted mobility.

Maintaining your home is important too; your Care Worker can support with your housekeeping, cleaning, laundry and shopping, as well as trips out. We also understand the importance of nutrition; our Care Workers will cook to your tastes and advise you on how to achieve a well-balanced diet.

Often, of greatest importance, is the quality time they spend as a companion, chatting and simply keeping you company. What this then allows is time for you and your loved ones to be a family, spending quality time together.

Our service stands out from others in several ways.

This is how our Live In care works:

Smooth changeovers when your Care Worker takes a break

Usually, this is how our Live in Care works; The day before your Care Worker is due to go on leave, another fully trained Blue Ribbon Care Worker will arrive at your home for a comprehensive, overnight change-over. We are committed to ensuring changeovers from one Care Worker to another cause little or no disruption to you and your family. There is no additional charge for this part of our service.

Guaranteed cover

We often get asked how Live In care works if a Care Worker becomes sick or must return home for any reason. Blue Ribbon have the depth of resource to immediately supply a fully trained alternative Care Worker – we never leave you without care as we guarantee service. This length of stay and continuity coupled with the extensive changeover period truly set us apart.

Direct Employment

Blue Ribbon can make guarantees around continuity of care and consistency of service because we directly employ all of our Care Workers. What “ direct employment” means is that the Care Workers are employees of Blue Ribbon.

With a network of regional managers, trainers and offices across England and Wales, we take responsibility for your Care Worker’s ongoing supervision and management, as well as investing in training and continuous professional development.

Unlike an introductory agency, having a live-in Care Worker from Blue Ribbon, means that you don’t have the responsibilities of organising your Care Worker’s salary, insurance, expenses or annual leave – we look after this administrative burden this for you.


The nature of live-in care means that your Care Worker will need to have their own room available. Similarly, given the level of attention our Care Workers provide it is important that we build in regular breaks for them. We usually get asked how Live In care works when a Care Worker needs to have a break. Sometimes we arrange for a relief Care Worker to cover these breaks if it’s necessary.

The Process

Naturally, you and your family to will have plenty of questions that you want to ask. We offer an informal and free of charge meeting with an experienced Blue Ribbon assessor. They will arrange to meet with all involved ,including most importantly the person who requires care.

Often this means liaising with a hospital discharge team, a care home or an existing agency. If appropriate, from this meeting a support plan will be developed. This plan will be unique to your requirements and will provide important direction to the Care Worker on a daily basis.

Once everything is agreed, we will offer you a selection of Care Workers which we feel most accurately suit your requirements.

Hopefully you and your family will understand and know how Live In care works with Blue Ribbon.

Call our Customer Service Team to find out more on 0800 689 0148.